These terms are an agreement between you and Tavue Labs Ltd (company number 17380502, registered in England and Wales) covering your use of the Tavue app and this website.
By downloading, installing or using Tavue you accept these terms. If you do not accept them, please do not use the app. If you are using Tavue for an organisation, you confirm you are allowed to accept these terms on its behalf.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use Tavue on devices you own or control, for your own non-commercial use. You may not copy, resell, rent, reverse engineer, or attempt to extract the source code of the app, except where the law says you may.
Tavue is a translation and reference tool, not a source of medical, allergen or dietary advice. Machine translation, dish explanations and reference images can be wrong, incomplete, or out of date. If you have a food allergy, intolerance, medical condition, or religious or dietary restriction, always confirm directly with the restaurant before ordering or eating. Do not rely on Tavue for those decisions.
Reference images show a typical version of a dish. They are illustrative and are not photographs of the dish as that particular restaurant prepares it. Prices and currency conversions are estimates and may not match what you are charged.
Tavue is currently distributed as a beta on iOS and Android. Beta software may contain errors, may be interrupted, and may change or be withdrawn without notice. It is provided on an "as is" and "as available" basis. Please tell us when something breaks — that is the point of a beta.
Tavue may offer a number of free scans, ways to earn additional scan credits, and paid subscriptions. Credits have no cash value, cannot be transferred or exchanged, and may expire. We may change the number of free scans, how credits are earned, and subscription pricing, with reasonable notice for existing subscribers.
Purchases are made through the Apple App Store or Google Play and are subject to their terms. Refunds are handled by Apple or Google, not by us. Subscriptions renew automatically until cancelled in your App Store or Google Play account settings.
You keep ownership of the photos you upload. By uploading, you grant us a worldwide, royalty-free licence to store, process and display that content for the purpose of operating and improving Tavue. You confirm you have the right to upload it and that it does not infringe anyone else's rights.
We may remove content, and may withhold or reverse scan credits, where we reasonably believe uploads are fraudulent, duplicated, or unrelated to a genuine order.
You agree not to: use Tavue unlawfully; upload content that is illegal, offensive, or infringes others' rights; attempt to gain unauthorised access to our systems; interfere with the service; use automated tools to access the service at scale; or attempt to obtain scan credits dishonestly.
Tavue, Tavue Labs, our logos, the app, this website, and their design and content belong to us or our licensors. Nothing in these terms transfers those rights to you. Reference imagery is licensed from third parties and may not be extracted, copied or redistributed.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be limited by law.
Subject to that: we provide Tavue without warranty that it will be uninterrupted, error-free, or that translations will be accurate. We are not liable for indirect or consequential loss, or for loss arising from your reliance on a translation, explanation, image, or price shown in the app. Where we are liable, our total liability is limited to the greater of the amount you paid us in the twelve months before the claim, or £50.
If you are a consumer, you have statutory rights that these terms do not affect.
You may stop using Tavue and delete the app at any time. We may suspend or end your access if you materially breach these terms, or if we discontinue the service. Sections that by their nature should survive termination will do so.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction — except that if you are a consumer resident elsewhere in the UK, you may bring proceedings in your local courts.
We may update these terms; the date at the top of this page shows when they last changed. Questions: hello@tavuelabs.com.